Last updated: 22 October 2026
1. Who we are
Union Communications Agency Ltd (“UCA”, “we”, “us”) is a private limited company with its office at 128 City Road, London EC1V 2NX, United Kingdom. We are the controller of the personal data collected through ucomagency.com. You can contact us at [email protected].
2. The data we collect
- Information you send us: your name, email address, phone number, company, message and any files you share through our forms or by email.
- Communication records: correspondence with you about enquiries, proposals and campaigns.
- Technical data: IP address, browser and device information and pages visited, collected through server logs and, where you consent, cookies.
3. How we use your data
- To answer your enquiry and prepare a proposal (steps taken at your request before entering into a contract, and our legitimate interests).
- To deliver the services you order, including writing and distributing press releases (performance of a contract).
- To meet our legal, accounting and tax obligations (legal obligation).
- To keep the website secure and improve it (legitimate interests).
- To use analytics or marketing cookies (your consent, which you can withdraw at any time).
4. Who we share it with
We share personal data only where necessary: with service providers such as hosting, email and analytics providers acting on our instructions; with media outlets and partner agencies when this is needed to deliver a campaign you have ordered; and with authorities where the law requires. We do not sell personal data.
5. International transfers
Where personal data is transferred outside the United Kingdom, we use appropriate safeguards such as adequacy regulations or the UK International Data Transfer Agreement / Addendum.
6. How long we keep it
We keep enquiries that do not lead to a contract for up to 24 months. Client and billing records are kept for as long as the law requires (usually six years).
7. Your rights
Under UK data protection law you have the right to access, correct or erase your personal data, to restrict or object to its use, to data portability and to withdraw consent. To exercise these rights, email us. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
8. Cookies
We use a cookie banner to ask for your consent to non-essential cookies. You can change your preferences at any time using the cookie settings on the website.
9. Our mobile games and apps
Our mobile games and apps have their own privacy policies, available from our Mobile Games & Apps page and on their App Store and Google Play listings.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.